Information You Provide Directly

• Personal Information: Name, email address, phone number, and other contact details you choose to share

• Service-Related Information: Housing history, current housing needs, and other details relevant to providing housing navigation services

• Payment Information: When you purchase services, financial information is processed through secure third-party payment processors (not stored directly on this site)

Information Collected Automatically

• Usage Data: How you interact with the website, including pages visited and time spent

• Device Information: IP address, browser type, device type

• Cookies: Small data files stored on your device to improve your browsing experience (see Cookie Policy below)

How I Use Your Information

Your information is used only for specific, limited purposes:

• To provide the housing navigation services you've requested

• To communicate with you about your appointments and services

• To process payments

• To improve the website and services

• To comply with legal obligations

I will never use your information to:

• Share your location or status with unauthorized individuals

• Reveal your identity publicly

• Market services to you that you haven't explicitly requested

• Sell or rent your personal information to third parties

Safety and Security Measures

Data Security

• All client information is stored with industry-standard encryption

• Physical records are kept in locked storage

• Client information is accessible only on secure, password-protected devices

• Regular security updates and assessments are conducted

Special Safety Considerations

• The website includes a quick exit button on every page

• Browsing history related to this website can be quickly cleared

• Communications are sent with neutral subject lines

• You can request anonymous service delivery methods

Information Sharing

I ensure that your personal information is handled securely and responsibly, and I take all necessary measures to protect your privacy.

I do not share your personal information except in very limited circumstances:

• With third-party service providers who help operate the website and process payments (all bound by confidentiality obligations)

• If required by law or court order

• In emergency situations involving imminent threat to safety

• With your explicit consent

Your Rights and Choices

You have the right to:

• Access the personal information I hold about you

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Opt out of communications

• Request an alternative, safer method of contact

• File a complaint if you believe your privacy rights have been violated

Cookie Policy

This website uses cookies to:

• Remember your preferences

• Understand how visitors use the site

• Maintain secure sessions

You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Safety Exit Instructions

The "Quick Exit" button at the top right of every page will:

• Immediately close this website

• Redirect to a neutral website weather.com

• Not appear in browser history as "Quick Exit"

For additional safety, consider:

• Using private browsing mode

• Clearing your browser history after visiting

• Using a device that isn't monitored by others

Changes to This Policy

This policy may be updated periodically. Significant changes will be communicated through the website or direct communication when possible. The current version will always be posted on this page.

Contact Information

If you have questions about this Privacy Policy or need to request modifications to how your information is handled, please contact me at:

Contact@dvhousinghelp.org

Safety Note: If contacting about privacy concerns would compromise your safety, please use whatever contact method feels safest for you.

Last Updated: March 14, 2024

Information I Collect